Case studies
NHS South, Central and West currently delivers Child Health Information Services (CHIS) to 32% of the 0–19 population in England. Approximately 1% of 0–6-year-olds within the areas we cover are not registered with a GP, totalling 8,000 babies and children.


The COVID-19 lockdown led to a decline in MMR vaccinations and a national rise in measles cases. To tackle this, NHS England identified GP practices with low preschool booster uptake for intensive support from our Improving Immunisation Uptake Team (IIUT).
Inequalities in vaccination uptake are evident in childhood immunisation, with children from more deprived areas experiencing lower vaccination rates for diseases such as influenza and measles, mumps, and rubella (MMR). According to the World Health Organisation, vaccination is recognised as the most effective public health intervention after clean water.


Child Health Information Services (CHIS) partners with Home-Start to provide early health essentials for families experiencing hardship across the Greater Manchester Baby Bank Network.
Breast milk donation supports premature and sick babies in the UK. NHS SCW Child Health Information Services (CHIS) used its social value fund to boost donor milk transport and storage in the East Midlands.

NHS South, Central and West (NHS SCW) Child Health Information Services (CHIS) is the national point of contact for birth notifications following unassisted births, ensuring new parents receive information and support across England.
With support from the NHS SCW Improving Immunisation Uptake Team, Whitehill Surgery increased preschool booster uptake by 10.8% in just three months, showing the impact of robust processes and a whole-practice approach.


NHS South, Central and West (NHS SCW) Child Health Information Services (CHIS) is the national point of contact for birth notifications following unassisted births, ensuring new parents receive information and support across England.